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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
RETURN TO A STORE
You can return online orders in stores. With Paypal, please note that due to PayPal’s extra security (which further protects users), all orders that used PayPal Checkout will take up to 48 hours for the return to process.
START A RETURN OR EXCHANGE
You can get a pre-paid shipping label here. For returns we will deduct a $4.95 return label fee when your return is processed. This fee is waived on exchanges. Original shipping fees and gift cards are non-refundable.
NEED HELP? CALL US!
We are happy to walk you through the return or exchange process. Call us M-F 8:30AM - 4PM at 1.800.324.1380 and dial 2.
30-DAY RETURN POLICY
We give you 30 days from the day you receive your package to decide if it works.
TAGS ATTACHED
We ask that all garments have the tags attached and are unworn and unwashed. Try them on first!
FREE EXCHANGES
We pay the return shipping and shipping on the new item(s) is covered when you use our pre-paid shipping labels.
OUR RETURN POLICY
It is important to us that the Anthony’s woman is happy with her purchase. If for any reason you are not completely satisfied with your purchase, Anthony’s will graciously accept your returns of unworn, unwashed and undamaged merchandise with the tickets attached and/or the hygienic liner (if applicable) made within 30 days of purchase.
We will credit you for returns received within 30 days of purchase, accompanied by the original receipt for the price paid in the original form of payment. Original shipping and processing fees are nonrefundable. We are not able to refund the purchase of gift cards.
If you made a purchase in-store or over the phone directly with a store, you will need to return or exchange that merchandise with that store. Click here to find the contact information for the store.
Want to mail it back on your own?
Please ship returns to:
Anthony's Inc.
E-Commerce Returns
4912 Georgia Avenue
West Palm Beach, FL 33405
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