FAQs

If you're having trouble finding the answer to your question, please feel free to contact us at customerservice@anthonysfla.com.

Online Orders

While there are some items that we carry season after season with minor design changes, a majority of our products are available in limited quantities. If it is an item you really want, we recommend you purchase it quickly! If a size or color is not listed, it means, unfortunately, that we are sold out of that item.

If you did not receive an email confirmation of your order, please check first in the spam/junk folder and the promotions folder in your email inbox. If you still cannot locate the order confirmation email, then please email us at customerservice@anthonysfla.com so we may look into it and make sure that your order came through our system.

We are not able to make changes to an existing order once it has been placed. If you place an order online and realize after checking out or upon receiving your order confirmation that you ordered the wrong item, size, color, etc. please contact us immediately at 1.800.324.1380 (press option 2 to speak to the E-Commerce department). We are not able to adjust the order but will try to help you by placing a new order for you. Please note that we are unable to make any changes to an order once it has been shipped. However, you can place a new order and return the first order once you receive it.

No, once an order has been placed we are unable to alter the shipping service. You can call us immediately at 1.800.324.1380 (press option 2 to speak to the E-Commerce department) and we can place a new order for you.

If you received your order and an item was missing or you received an incorrect item, please call customer service at 1.800.324.1380 (press option 2 to speak to the E-Commerce department) or email us at customerservice@anthonysfla.com for further assistance.

Shipping & Delivery

Once your order has been shipped, we will notify you via email of the shipment status. This email will also provide you with your tracking information so you will be able to track your package all the way to your doorstep.

  • Ground Shipping: Allow 5-10 business days from date of purchase for delivery
  • Express Shipping: Allow 3 business days from date of purchase for delivery
  • Two Day Shipping: Allow 2 business days from date of purchase for delivery

Please note that we do not ship on Saturdays, Sundays, or holidays. We will do all that we can to ensure your order is delivered on time; however, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

No, once an order has been placed we are unable to alter the shipping service. You can call us immediately at 1.800.324.1380 (press option 2 to speak to the E-Commerce department) and we can place a new order for you.

We ship to all 50 U.S. states, Puerto Rico, and the U.S. Virgin Islands. We are not currently shipping to any other U.S. territories or internationally.

We offer free shipping to the continental U.S. on all orders over $75! We charge a flat rate of $5.95 for shipping on orders under $75. We also offer express shipping options with rates that vary depending on the speed of the shipment. For exact shipping rates, please visit our Shipping Page.

If you received your order and an item was missing or you received an incorrect item, please call customer service at 1.800.324.1380 (press option 2 to speak to the E-Commerce department) or email us at customerservice@anthonysfla.com for further assistance.

Returns & Exchanges

If you are not completely satisfied with your purchase, you have 30 days after you receive your order to return it for a refund in the form of the original payment. Unfortunately, we are not able to accept returns after 30 days. For more information, please visit our Returns Page.

We would be happy to email you a prepaid shipping label for your return. If you choose to use our label we will deduct a $4.95 fee from the return. If you are unable to print our shipping label or you prefer to use the carrier of your choice and create your own label, we will not deduct anything from your return, but you will be responsible for the shipping cost.

Returns will be processed within 10-14 business days from the date that the return package is shipped. We will notify you via email when the refund has been processed. Please allow up to 2 billing cycles for refunds to appear on your credit card statement. Original shipping and processing fees are nonrefundable.

Payment

We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Apple Pay, Shop Pay, Shop Pay Installments, G Pay & Paypal at this time.

Yes, we now accept both physical gift cards and e-gift cards for online purchases. Simply enter the gift card number into the box that reads “Gift card or discount code” on the right side of the checkout page and click “Apply.”

Our online promotions and coupons are separate from our in-store coupons and promotions and cannot be used interchangeably. The current online promotions will apply automatically to eligible items when they are added to your shopping cart and there is no need to enter a code.

In case you have a specific online promo code, you will need to enter the code into the box that reads “Gift card or discount code” on the checkout page and click apply. Online promotions and discounts will be communicated on the website, through emails, and other social media channels.

Anthonysfla.com follows all applicable taxing regulations for the areas where we do business. Each of the 50 U.S. states has established state tax regulations. Taxes are charged according to the shipping address(es) of your order. All orders with a shipping address in Florida will be charged 6% sales tax plus any applicable county taxes. Due to the South Dakota v. Wayfair federal ruling in 2018, we are also required to collect sales taxes in the following states: Arkansas, California, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming. This is constantly updating and changing, so if you have any questions, please email us at customerservice@anthonysfla.com.

We offer free shipping to the continental U.S. on all orders over $75! We charge a flat rate of $5.95 for shipping on orders under $75. We also offer express shipping options with rates that vary depending on the speed of the shipment. For exact shipping rates, please visit our Shipping Page.

Your credit card will be authorized for the entire amount of the order at the time of purchase. The card will be charged when the order is shipped.

Payment security is one of Anthony’s major priorities. Credit card and order data is encrypted and secure. Our cart is Level 1 PCI DSS compliant and uses 128 bit SSL certificates to keep order details secure. This is the same level of encryption used by large banks to keep your information secure.

Security & Privacy

Payment security is one of Anthony’s major priorities. Credit card and order data is encrypted and secure. Our cart is Level 1 PCI DSS compliant and uses 128 bit SSL certificates to keep order details secure. This is the same level of encryption used by large banks to keep your information secure.

We do not share any of your information and we take great care to keep your information private, including your email. Your information is personal and shall remain that way. To learn more you can click here to view our complete Privacy Policy.

No, we do not save any of your payment information in an effort to keep your information private and secure. If you make another purchase with us in the future, all payment information will have to be reentered into our system.

Real people
At Anthony's Apparel, we believe that
quality service comes from real people,
which is why it will always be an Anthony's
staff member that picks up your call.
Real service
Have a question? Give us a call or send us
an email. Our dedicated customer service
team is available to help Monday through
Friday from 9am to 4pm.

Contact Us

Providing exceptional customer service is our priority. We always welcome your feedback.

PHONE
1-800-324-1380
EMAIL
customerservice@anthonysfla.com
VISIT
Shop at an Anthony's near you.
FAQ
Find an answer in our FAQs.

Stay in the Loop

Sign up for email updates and be the first to find out about new arrivals, special offers, and limited time sales!
Free shipping

Free shipping on Orders $75+

Free shipping to the continental U.S. on all orders over $75.